Privacy Policy

We collect information you provide (name, email, phone, profile details), booking information (trip, dates, party size, payment status), and technical data (device and usage information) to operate the platform.

We use your information to process bookings, facilitate payments, send trip-related communications and reminders, provide support, and improve the platform. We do not sell your personal information.

Card payments are processed by our payment processor (Stripe). We do not store your full card number. Hosts receive only the information needed to fulfill your trip.

We share limited information with the host of a trip you book so they can contact and serve you, and with service providers who help us run the platform. We may disclose information if required by law.

Castaway operates as a technology intermediary that connects anglers with independent guides and outfitters. We are not a charter operator or a guide service. Any licence, permit, insurance, or compliance information is provided to us by a Host and is not collected or verified by us as a charter operator, guide service, or regulator. We use that information only to operate the platform and, where a Host chooses, to display a badge.

We retain data as long as needed to run the platform and meet legal obligations, and use reasonable technical and organizational safeguards to protect it.

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data. Contact us to make a request.

For privacy questions, reach us at privacy@castaway.guide.